Lost. Found & Scanned. Reunited!

Don’t lose your best friend !
Every Max & Molly collar and almost all harnesses include a unique GOTCHA! Lost & Found tag.

Fell in love with one of our Original Gear harnesses, but it doesn’t have an integrated tag? Don’t worry – you can still get all the benefits! Simply grab your tag separately and enjoy full access to our app, completely free.

Want to use our tag and app with a different collar or harness? No problem – you can easily get the tag on its own right here. And just like always, access to our app is completely free for you!

This value added feature allows pet owners to create a custom profile at no additional cost.
In the event a pet is lost, the finder simply scans the QR code with any smartphone camera and instantly has access to all necessary information needed to reunite dog and owner.

When someone scans your pet’s smart ID tag, the owner instantly receives the geo location on his phone.

You can choose which information the finder will see when he scans the tag.

More information available here.

The Matrix 2.0 GOTCHA! Smart ID collars are the perfect daily companion for your four-legged friend and you. In the dark, the reflective seams attract attention, and the trendy "tone on tone" look is an eye-catcher in daylight. Our collars not only score with design and comfort but also with safety.

Each of our collars has an integrated GOTCHA! tag with an individual QR code. In our exclusive and free GOTCHA! Lost & Found App, you can create a profile for your pet, ensuring that the person who scans the tag receives all the necessary information to quickly reunite you. Additionally, the app provides the geolocation of the finder during the scanning process, allowing you to head straight to your pet.

All collars are made of a robust, subtly embossed polyester side and a soft, snug neoprene side. Due to the material selection, the collars are ultra-light and particularly comfortable for your dog to wear. They also feature a safety ring to prevent escape during the putting on and taking off the collar. The size is continuously adjustable thanks to the slider.

With the GOTCHA! Smart ID Matrix 2.0 collars, you are well-equipped for your next adventure together.

1. Is the collar a tracking device? 
   No, the GOTCHA! Tag is not a tracking device. Tracking devices are much bigger, heavier, need batteries and cost additional fees.
    
2. How does the GOTCHA! Tag work? 
   There is an individual QR code on every tag. You can save all necessary information (your contact, your dogs name/allergies/cammands aso.) in the GOTCHA! App and whenever your dogs GOTCHA! Tag gets scanned the finder will have access to all informtaion you added and you will see the finders GEO location in the app. 
    
3. How do I wash the collar best? 
   Machine wash, 30° C, no tumble drying 

DELIVERY

National Delivery Germany

• Delivery in Germany is FREE for purchases over Euro 29.90. For other orders, Euro 4.90 shipping cost will apply.

International Delivery

• Standard delivery inside the EU is FREE for purchases over Euro 50.00. For other orders, Euro 9.90 shipping cost will apply.
• Standard delivery for the rest of the world is Euro 20.00. Please notice that a minimum order value of Euro 50.00 is required.

DELIVERY

We're happy to accept your return; however, return shipping fees are not covered and will need to be paid by the customer. In cases of incorrect or faulty deliveries, we will, of course, cover the return shipping costs.

For more details, feel free to check out this link: delivery & returns